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Return Policy

Return Policy

We must be notified via email within 2 days of receipt of purchase if you would like to exchange your item. Item must be new and unworn with tags. For exchange completion, we need the item back to us no later than 7 business days from the date you advised us. Once received, your exchange will be processed. Exchanges ONLY, NO REFUNDS! Customized apparel is FINAL SALE! 

*This does not apply to CUSTOMIZED APPAREL, FINAL SALE or SALE ITEMS* Final SALE on all SALE ITEMS, Accessories and Makeup. Shipping costs cannot be refunded

Email us Return Request to: ishoptherunway@gmail.com

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